Here you’ll find quick answers about ordering, MOQ, lead times, compliance, US warehouse fulfillment, customization, and documentation. If you don’t see your question, contact us—our team typically responds within 24 hours.
US in-stock items (eligible): MOQ can start from 1 unit. For non-US orders, MOQ starts from 50 units per SKU, and international shipping is arranged once the total order reaches 50 units per shipment.
Yes. For non-US shipments, mixed orders are recommended to reach the 50 units per shipment minimum.
Yes. Many buyers start with small test orders. Eligibility depends on whether you’re using US in-stock fulfillment or international shipping.
OEM/ODM minimums depend on tooling needs and design complexity. Share your requirements and we’ll advise the feasible plan.
Typical production lead time is 7–25 days, depending on quantity and product type.
Reference timelines vary by destination and carrier schedules. For ocean shipping: US ~12–25 days, EU ~25–35 days, other regions ~20–40 days. US local shipping from warehouses is typically ~2–5 days (reference).
Yes. EXW, FOB, and DDP are available. We’ll recommend the best option based on destination, timeline, and order structure.
Yes. Many buyers use US stock for fast replenishment and use factory production for planned restocks or larger quantities.
For eligible items, we can ship from our US warehouse network to reduce delivery time and avoid cross-border customs complexity for those orders.
We operate a 12-location US warehouse network (availability depends on item and stock).
Yes. We can support dropshipping for eligible in-stock items for online sellers.
Yes. For US fulfillment, we can ship to warehouses, stores, prep centers, or end customers (eligible items).
Local returns support may be available for US orders where applicable. Please confirm details during quoting.
We offer three core lines: Outdoor Playground Equipment, Sensory & Balance Toys, and Indoor Plastic Toys.
We do not show prices online. Our catalog provides category ranges and model options, while quotes are tailored to your market and order plan.
We serve multiple regions including the US and other international markets. Share your destination country/region so we can confirm the best ordering and shipping plan.
ISO 14021, ISO 14001, ISO 9001, ISO 45001 requirements can be supported based on destination market and product category. Please share your requirements for confirmation.
BPA-free and non-toxic material options are available. Material selection is aligned with product type, age range, and destination requirements.
We can share report samples and documentation available upon request, depending on product scope and destination market.
We do not make “100%” or “zero defect” claims. Compliance scope and QC targets depend on product type and market requirements. We manage quality through defined checkpoints and clear requirement confirmation.
Yes. We follow defined QC checkpoints from incoming materials to in-process inspection and packing/shipment verification.
Based on availability and order stage, we may share report samples, packing/staging photos, and loading visuals (when available). Tell us what you need for approval.
Yes. We use packing and order grouping checks (as required) to reduce avoidable issues in mixed orders.
Yes. Private labeling options are available depending on product type and order plan.
Yes. OEM/ODM is available based on tooling needs and design complexity. We’ll evaluate feasibility after reviewing your requirements.
Depending on product category, options may include custom colors, packaging/carton labeling, and private label requirements.
Yes. We can recommend a practical assortment across outdoor, sensory, and indoor categories based on your market and channel.
Submit the “Request a Catalog” form and we’ll email you the PDF.
Destination market, product category, estimated quantity, timeline, and any compliance/packaging requirements. The more detail you share, the faster we can provide an accurate quote.
We typically respond within 24 hours on business days.
Yes. Free marketing assets (photos/videos) may be available for qualified buyers—please request what you need for your channel.
Still have questions? Check the full FAQ page—or send your requirements and we’ll reply within 24 hours.
